Terms & Conditions

These Terms & Conditions govern your use of vendinguae.com and any enquiry you submit to VendingUAE Commercial Systems. By using this website you agree to these terms. Also see our Privacy Policy.

Website use

Content on this site is for general information. Product specifications, prices (buy AED 13,500–38,000, lease from AED 650/mo), and availability are indicative and confirmed only in a written quotation or contract. You agree not to misuse the site, interfere with its operation, or copy content for competing commercial use without permission.

Quotations & pricing

• Prices are quoted in AED and include 5% UAE VAT treatment shown as a separate line unless a quotation states otherwise; benchmarks exclude VAT only where labelled.
• Quotations are valid for the period stated in the quotation (typically 14–30 days); after expiry, pricing and availability are reconfirmed.
• Free placement is subject to eligibility (typically 50+ daily staff or equivalent footfall) and a signed placement agreement.
• Leasing terms, minimum periods, and maintenance obligations are set out in the relevant lease agreement.

Warranty & service SLA

Purchases include a 3-year equipment warranty covering parts and labour for manufacturing defects, as detailed in the purchase agreement. Leases include maintenance and filters for the lease term.

Service response targets: site survey within 24 hours, installation in 3–5 working days, and 2-hour emergency response across Dubai and Abu Dhabi during service hours (Mon–Sat 8–7 GST). Exact SLA remedies are set out in the applicable agreement and apply in place of any implied terms to the extent permitted by law. See the fleet and AED pricing for covered models.

Software

VendCloud management software is provided under a separate service agreement. Availability of specific features may depend on the machine model and connectivity at the installation site.

Liability

To the maximum extent permitted by UAE law, VendingUAE is not liable for indirect or consequential loss arising from use of this website. Nothing in these terms excludes liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai, and disputes are subject to the exclusive jurisdiction of the Dubai courts.

Changes to these terms

We may update these terms to reflect new products, pricing models or legal requirements. The version dated above applies to enquiries submitted after its publication; signed purchase, lease and placement agreements are governed by their own terms.